Billing Policy

You can pay by Visa/Mastercard, debit and credit cards.  You can also pay by Paypal.  Payment will be billed in the designated currency as shown on the shopping cart, checkout, or on the top right hande side of our website. Payment will be billed to your card when your order has been shipped by our warehouse team, typically within 24 hours after you make the order.

All billing information is secure and confidential.  Our site uses 256-bit SSL encryption during the checkout process.  This means all information is encrypted and cannot be seen by a human.  Card information is only sent to the card processing bank for billing.  No card information is retained. Billing data is processed solely with the card processor or Paypal.

All costs are shown on the shopping cart page before checkout. You will also see the same grand total to be billed during the final step of checkout.  There are no hidden costs, you will pay the amount exactly as that shown during checkout.

Refunds:  Any refund will be performed to the payment method that you used when making the order.

 

Business address:

Game Bright Trading Investment Limited

5/F, Sheung Hei Factory Building
19 Sheung Hei Street
San Po Kong, Kowloon
Hong Kong


Email:  service@toygameshop.com

Email support available 24 hours a day, 7 days a week. We typically reply within 1 to 12 hours.


Phone:    1-888-797-7105

Phone support available from 9AM to 6PM HKT.